Frequently Asked Questions
Everything you need to know about your MyGolfSpy experience.
How long does shipping take for golf equipment?
Standard shipping typically takes 3-7 business days within the continental US. Custom-built clubs or personalized accessories may require an additional 5-10 days for processing.
What is your return policy on used golf clubs?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return it for a full refund or store credit, provided the equipment has not sustained significant damage beyond normal trial use.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.
Are the products on MyGolfSpy authentic?
Absolutely. We source all our inventory directly from authorized manufacturers and reputable distributors to ensure 100% authenticity for every item sold.
Can I track my order once it has shipped?
Yes, once your order leaves our warehouse, you will receive an email containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and interest-free financing options through Affirm or Klarna.